Privacy Policy
Last updated: 2026-09-10
Information you provide
When you contact Exceptional, you may provide contact details, order requirements, payment-related references, or support information. Only send information needed to handle the request.
Website data
Standard hosting infrastructure may process technical information such as IP address, browser type, device information, requested pages, and timestamps for security and performance purposes.
How information may be used
Information may be used to answer inquiries, process orders, prevent abuse, provide support, maintain the website, and meet legal obligations.
Third-party services
External services such as WhatsApp, Telegram, email providers, hosting providers, analytics, or payment services may process data under their own terms and privacy policies.
Data minimization and security
Exceptional aims to limit collection to information relevant to the service request and to use reasonable measures to protect operational data. No internet transmission method can be guaranteed completely secure.
Your choices
You may contact Exceptionalpva@gmail.com about privacy-related questions concerning information you submitted directly to Exceptional.
Checkout and payment records
When you start a crypto checkout, we store your email address, order notes, selected package, total, order reference and payment status to process and support your order. Please do not include passwords or other sensitive credentials in order notes. NOWPayments processes cryptocurrency payments on its hosted checkout; it receives the order reference, package description, amount and payment callback information. We receive payment status updates to reconcile your order.
A necessary session cookie protects checkout requests. A private order reference is stored in your browser session so you can return to the status page. Contact Exceptionalpva@gmail.com with questions about your order data or deletion requests, subject to any records we need to retain for transactions and disputes.
